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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GASTROMIX products

The group "New Technologies" offers for review the products of the plant GASTROMIX: planetary mixers, spiral dough mixers, horizontal dough mixers, dough rollers, pizza ovens, dough dividers, bread cutters, proofing cabinets, meat grinders, baking sheets, gastro capacities, spare parts
  • Planetary mixers GASTROMIX
    Planetary mixers
    B 5, B 7, B 7 ECO, B 10C, B 30C, B 60C, etc.
  • Spiral dough mixers GASTROMIX
    Spiral dough mixers
    HS8A, HS20A, HS20B, HS80B, HSD30B, etc.
  • Horizontal dough mixers GASTROMIX
    Horizontal dough mixers
    HSH40 et al.
  • Testoraskatki GASTROMIX
    Testoraskatki
    TDR-380, TDR-520, DR-30, DR-40, etc.
  • Pizza ovens GASTROMIX
    Pizza ovens
    GS 1, GS 1+1, CO-12, HPO01S-1, etc.
  • Test Dividers GASTROMIX
    Test Dividers
    DD-36 and others.
  • Bread Cutters GASTROMIX
    Bread Cutters
    SH31, SH36, etc.
  • Rack cabinets GASTROMIX
    Rack cabinets
    BP-13, BP-16, etc.
  • Meat grinders GASTROMIX
    Meat grinders
    MG-12B, MG-22B, etc.
  • Baking sheets GASTROMIX
    Baking sheets
    800x600x30, 600x400x30, 600x400x43, etc.
  • Gastro capacities GASTROMIX
    Gastro capacities
    GN 1/1-20, GN 1/3-100, GN 2/3-150, etc.
  • Spare parts GASTROMIX
    Spare parts
    dezhy, corollas, nozzles, knives, etc.

NEW TECHNOLOGIES GROUP

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